Returns Policy

  • Please complete our Returns form to be provided with an RMA number.
  • All goods are to be returned at customers’ expense, except in the case of faulty or damaged goods.
  • Returned goods must be in a saleable condition, inclusive of all original packaging, unopened and unused
  • All returns must be suitably packaged; items with shipping labels on the original packaging will not be credited.
  • Products with Tamperproof seals cannot be returned once the seal is broken.
  • Please note that all PPE products are currently non-returnable

Returned goods must be received within 28 days of the date of invoice. We advise you to obtain proof of posting for items being returned by post.

Please send returns to us at:

Returns Department,
41 Blackwell drive 
Braintree Business Park
Cm7 2PU